Returns
We offer a 30-day return period, and all items can be returned for a refund provided they arrive back at our address within 30 days of receipt of purchase. Items returned after that period will not be eligible for a refund, and there will be a charge for returning the goods to the sender. Please note, we can only refund the original cost of the item, not any postage costs.
Extended Holiday Returns Policy
To make holiday shopping easier, we’re extending our returns period for purchases made in December. Any items purchased between December 1st and December 31st, 2024, can be returned for a refund until January 31st, 2025.
Return Conditions
All items will be inspected upon return. They must be:
- Unused
- Still tagged
- In the same condition as you received them
Once we have received the returned item, a refund will be processed via the original payment method. Payments may take 3-5 working days to process as standard.
Important Notes:
- Please send all returns via tracked mail, as we cannot be held responsible for lost items.
- Items returned after the applicable return period will not be eligible for a refund and will incur a charge to return the goods to the sender.